Privacy Policy

Last Updated: July 14, 2026

Postcards & Passageways respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, WhatsApp or Zalo contact information, booking information, purchase information, and information you submit through forms or communications.

When you use our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, and information about how you interact with the website.

Payment Information

Payments made through our website are processed by third-party payment processors, including Stripe, through Squarespace's payment platform.

Postcards & Passageways does not directly receive or store your complete credit or debit card information. Payment processors maintain their own security practices and privacy policies and are responsible for handling payment information submitted through their systems.

How We Use Your Information

We may use your information to:

  • Process purchases and deliver products or services.

  • Schedule and manage Clarity Calls and other appointments.

  • Respond to questions and communicate with you.

  • Fulfill merchandise orders.

  • Send marketing emails when you have chosen to subscribe.

  • Operate, maintain, analyze, and improve our website and services.

  • Comply with legal, tax, accounting, and security requirements.

Cookies and Website Analytics

Our website uses cookies and similar technologies that are necessary for the website to function and may use analytics or performance technologies to understand website usage.

Third-party services and embedded content may also use cookies or similar technologies according to their own privacy policies.

Where required by law, visitors will be provided with choices regarding non-essential cookies.

Marketing Emails

We send marketing emails only to individuals who voluntarily subscribe and complete our email verification process.

Every marketing email includes an option to unsubscribe.

How We Share Information

We do not sell personal information.

We may share personal information with trusted service providers when necessary to operate our business, process payments, schedule appointments, deliver digital products or templates, fulfill merchandise orders, send emails, maintain business records, or provide website services.

These service providers may include Squarespace, Stripe, Acuity Scheduling, Printify, Canva, Google services, and other providers used to operate our business.

Data Storage and Security

Information may be stored or processed by Squarespace, Google services, Printify, and other service providers used to operate our business.

We take reasonable administrative and technical measures to protect personal information.

However, no website, online transmission, payment system, or electronic storage system can be guaranteed to be completely secure.

International Data Transfers

Because Postcards & Passageways operates online and uses service providers located in different countries, personal information may be processed or stored outside your country of residence.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.

In certain circumstances, you may also have the right to restrict or object to certain processing or request a copy of your personal information.

Residents of California and individuals located in the European Economic Area or United Kingdom may have additional rights under applicable privacy laws.

We will not discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at denise@postcardsandpassageways.com.

We may retain certain information when necessary to comply with legal, tax, accounting, transaction-record, security, or legitimate business requirements.

Children's Privacy

Our website, products, purchases, bookings, and services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, services, or legal requirements change.

The updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact:

Postcards & Passageways

denise@postcardsandpassageways.com